Below, you’ll find frequently asked questions. If your question isn’t here, or you need more explanation, please reach out to us via email, text or call.
What to bring
The Tour/Adventures
What do we need to bring?
A change of clothing, water, snacks and shoes you don’t mind stepping in mud or getting wet. We recommend leggings and/or swimming trunks,something comfortable to hike and swim in.
What clothes should I wear?
Ones you don’t mind getting wet and dirty. Clothes that are comfortable. Keep in mind you’ll be bending over, squatting, swimming, repelling, hiking, and jumping
Can we bring our phone, cameras, GoPro or other recording devices?
Yes, but we’re not responsible for any damages done to them or if lost. That’s why we have someone with a GoPro recording and taking pictures which you can purchase at the end of the adventure/tour.
What CANT I wear on the tour/adventure?
No sandals, flip-flops, crocks anything open toe. You can AFTER the tour/adventure is done.
Can’t find your questions?
It’s ok contact us via email, text, WhatsApp, Instagram, Facebook or call us…. fastest response is through WhatsApp. We’re in a rainforest so message/calls sometimes won’t arrive WhatsApp will once phone gets reception.
Do we have to do all the activities on the tour we selected?
NO, but of others in your party want to they’ll do it and once they are done we’ll move to the next adventure/activity.
Can we upgrade our tour once we are there?
Yes absolutely! If you just got the basic tour you can upgrade to a more adventurous tour but you’ll have to let us know before we head out to the trail.
What’s the minimum/maximum age?
We recommend minimum age 7 maximum 68 so far but we welcome challenges.
What are the physical conditions to do this?
If you can walk/hike for length of time-frame and have the motivation to do we’re here to help you go the limit (we’re ok with taking breaks).
What happens if it rains?
It’s a rain forest. There’s a 90% chance it will rain. In case it rains longer than normal, some activities will be skipped for SAFETY reasons, but we’ll add other adventure that weren’t included, and if you booked the extreme package…we have some tricks up our sleeves that won’t disappoint you.
Is experience needed?
NO, we’ll show and demonstrate before you do any of the activity and feel free to ask as much/many questions until you understand that’s why where here.
Is it safe?
Yes! If you listen to your guides. Remember our guides have years of experience and knows the trials they will be taking you. In addition guides do the activity first before anyone to verify.
Can’t find your questions?
It’s ok contact us via Email, text, WhatsApp, Instagram, Facebook or call us…. fastest response is through WhatsApp. We’re in a rain forest so message/calls sometimes won’t arrive WhatsApp will once phone gets reception.
